Smart phones appear to be on the forefront as far as the future of the hospitality industry goes, but are hoteliers ready to take the next step forward? In 1999, Disney released a television show called “Smart House”. This show was centered around a teenager winning a fully automated dream house in a competition. Now, iBeacon is attempting to make the “Smart Hotel Room” a very real possibility.
Hotels are always looking to give guests the feeling and comfort of being at home. One way to achieve this is by replicating the feeling of being at home. Smart homes are the future and hotels should embrace change and be at the forefront of this technological innovation.
The Concept of the Smart Hotel
The concept of the smart hotel is to automate everything you want to forget about, allowing you to have more time to enjoy the great aspects of traveling. Here are a few of the things the hotel app, in addition to the iBeacon technology, will take care of:
- Find your room - Having trouble navigating the winding halls of an expansive luxury hotel? Beacons are great for determining your position in large hotels, helping to guide you to your room.
- Room Service - Check out the menu for the evening and order a movie all from the comfort of your bed.
- Messaging - Communicate quickly and efficiently with the front desk in a WhatsApp-like messaging style.
- Lights - This system will help save energy by automatically turning on and off room lights when you enter or leave your room.
- Check In – If I have said it once, I have said it 1,000 times: people want to avoid a check-in wait at all costs. Your information is entered when you book the room and you are provided with your electric room key because of the beacon at the entrance.
- Room Cleaning - When a guest has checked out of their room, the beacons can notify the cleaners ensuring they never have to knock on a door again.
- In-Room Entertainment – Playing your own music straight from your phone and watching your favorite series on the television is just the beginning.
There are more perks to using the iBeacon system, but all of them lend to the idea of making the travel experience easier and more convenient. Smart housing has been a concept of the future for quite some time, but now it is becoming mainstream. The next step will be to determine whether this technology is cost-efficient for hoteliers to incorporate into their revenue strategy.