Taking your web stats to life with Phonalytics

Phonalytics is Now Offering a FREE 60-Day Trial of Call Tracking Technology

Fact: Billions of dollars are still being booked over the phone. With the plethora of online advertising opportunities, money is being spent without evaluating the results. As a premier partner of ResortsandLodges.com, Phonalytics is offering a FREE 60-day trial of its call tracking, call recording and speech analytics Internet-based technology to help your business evaluate results.

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Top 10 Ways to Overcome Rez Staff Pitfalls

Over the years we at ResortsandLodges.com have analyzed hours of call data from hotels and resorts across North America and have gathered this list of Top 10 Ways to Overcome Rez Staff Pitfalls. This list calls attention to every resort or hotel property so they can realize what their reservation staff may actually be saying to potential guests. Every phone call counts and may equal potential revenue for a hotel, resort, lodge, inn, or rental management company. It is imperative for anyone who owns or runs a property to become conscious of these situations, which may be happening at their own property.

We’ve compiled a list of the most alarming things we’ve come across.

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